ilumen

return Policy

We want you to be completely satisfied with your purchase.

30-Day Returns

We accept returns within 30 days of the original purchase date. Items returned within this period are eligible for a full refund, provided they are returned in their original condition.

After 30 Days

After the 30-day return period has expired, refunds are no longer available.

If a product or component is found to have a manufacturer’s defect after 30 days, we will replace the defective part. Once we receive and verify the defective component, we will provide a replacement and work with the manufacturer to obtain a new part.

This policy covers defects in materials or workmanship and does not apply to damage caused by misuse, abuse, accidents, improper installation, or normal wear and tear.

If you have any questions about a return or warranty replacement, please contact us and we’ll be happy to help.

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